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Professional Soft Skills Masterclass

Enhance interpersonal effectiveness, communication, and emotional intelligence for professional success.


Course Objectives

  • Develop advanced communication and presentation skills
  • Master negotiation techniques and persuasion strategies
  • Build emotional intelligence and self-awareness capabilities
  • Learn effective conflict resolution and mediation approaches
  • Enhance time management and personal productivity

Key Topics Covered

  • Professional Communication
  • Negotiation & Persuasion
  • Emotional Intelligence (EQ)
  • Public Speaking & Presentations
  • Conflict Resolution
  • Team Collaboration
  • Time Management
  • Critical Thinking

Target Audience

All professionals seeking to improve their interpersonal effectiveness, including managers, team leaders, customer-facing staff, and career-oriented individuals.

Certification

Participants will receive the SMTC Professional Soft Skills Certificate upon completion.

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